Frequently Asked Questions

What do I have to do to get the project start?

Book in for a consultation to see if we are the right fit. If you happy to get the project started, we will send you a contract and deposit amount to log in your project in advance. 3 weeks booking period is preferrable.

How long does it take to design and launch?

A simple one page website will take two weeks. However, we will required a website content e.g. website copy and photography before the project started.

For a website design more than 3 pages, it will take around 4 - 6 weeks.

How much does it cost?

The standard package is available on the pricing page. If you have specific requirement, the custom quote is available to discuss.

What kind of support does The Kind Design provide?

We happy to answer any questions you may have. Every project will include one month support after the website published. This may include any technical issues and small changes (one hour work). We do not have a support package but if you wish to continue the work, we are happy to discuss case by case.

Will you be using Wordpress to build a website?

We will be using Webflow for service-based business and Shopify for eCommerce. We design from a blank and there will be common theme

Will I have access on my website?

You will have a full control of your website.

Do you offer payment plans?

A single landing page website is required a full amount up front before the project started. For any other custom package, 50% deposit is required before starting date and the remaining will due on the publishing period.

What if I am not happy about the design?

We understand that everyone has their preference. We do our best to make a website unique and work brilliantly. If some point you want to end the project before the finishing date, 30 days notice is required and the deposit is non-refundable.